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At C.R. Gibson, LLC ("C.R. Gibson", "we", "us", "our"), we take your privacy seriously.
By visiting crgibsonwholesale.com, you
are accepting the privacy practices described below:
Personal Information
Personal information you give to us is collected when you visit our site, order
products and/or contact us by email. We only collect personally identifiable information
that you provide to us such as: name, address, phone number, e-mail address and
shipping and billing information with respect to orders (such as credit card number
and expiration date), and any information you may volunteer, such as survey information.
Non-Personal Information
We may record certain non-personal information from your browser regarding your
visit to the crgibsonwholesale.com site.
This information consists of certain technical, computer and connection information,
such as: the page you visited before coming to our site; your Internet protocol
(IP) address (a unique number that identifies your Internet access which is generated
when your web browser or email application requests a web page or email from another
computer on the Internet); the domain name and host from which you access the Internet;
your browser type and version; and your operating system.
Cookies
In addition to the non-personal information collected, the
crgibsonwholesale.com site automatically receives and stores certain types
of information through the use of "cookies." Cookies are files containing small
quantities of data, usually including an anonymous identifier sent to your web browser
and placed on your computer's hard drive. Some of the cookies that we use collect
and store information about your surfing behavior and preferences on our website,
such as information about your visit to certain pages. The use of cookies enables
us to track your experience on our site, both during a session and over time, and
to store the name of our customers when they log on, as well as provide customized
content in order to provide a better shopping experience. You may configure your
browser to reject cookies, but this may limit your ability to take full advantage
of some of the features offered on our site.
Information Usage
The information we collect is used for the general purposes of fulfilling requests
for products and better serving C.R. Gibson customers by making their online visits
more enjoyable. We use the personal information provided to process and ship orders,
and occasionally to communicate with you about your order or for marketing purposes
(such as providing you with special offers and notifying you of surveys). We do
not sell or rent any personal information we collect from visitors to the
crgibsonwholesale.com site. We may use non-personal information that we or
our third party agents collect for internal business purposes and to monitor site
security. And we reserve the right to track aggregate information (such as usage
trends) for internal purposes to better enable us to provide site improvements and
meet our customers' preferences, but this information will not include any personal
information.
Information Sharing and Disclosure
C.R. Gibson does not share or disclose information to third parties, except under
the following limited conditions with respect to our third party business agents
where the provision of personally-identifiable information to such third parties
is made solely for our own business purposes, such as order fulfillment or to provide
services to us. Your e-mail address is not shared with any third parties, except
that we may occasionally send e-mail offers to certain customers regarding special
product offerings or product information, and we may collect survey information
from time to time about the site and/or our products. If you would prefer to not
be included in our e-mail campaigns, please click on the unsubscribe link below.
We will make every effort to process your request promptly, but you may continue
to receive additional contacts before your request takes effect. We regret any inconvenience
this may cause. Similarly, if you prefer not to provide survey information, you
may choose not to participate in any online surveys that we may conduct.
Unsubscribe Notwithstanding anything else in this privacy policy, we may
disclose personal and other collected information when required by law, when we
deem necessary to protect the rights or safety of site users, our employees or property,
or when violations of our terms of use have occurred. This includes exchanging information
with third parties and organizations in connection with credit risk reduction and
the investigation or prevention of suspected fraud or illegal activity. We may also
transfer or disclose personal information if we are acquired by or merged with another
company.
Information Access
If you have an account with us, you may view your account information or order status
by going to "My Account" once you are logged into our site. Please contact customer
service should any information need to be updated. We require all changes to be
faxed or emailed to the appropriate customer service department below:
U.S. Customer Service Orders/Inquiries: orders@crgibson.com
International Customer Service Orders/Inquiries:
internationalorders@crgibson.com
Children's Privacy
We do not knowingly collect information from children under the age of 13, and we
do not target this website or our products to children.
Security Procedures
We protect the security of the information you provide online by using Secure Socket
Layer (SSL) security software that encrypts certain kinds of personal information
during transmission, such as credit card information, throughout the check-out process.
The security features are automatic. To be sure your information is SSL encrypted,
depending on your browser, look for an unbroken key or closed padlock icon on your
browser to indicate that the SSL is active and your information is secure. We also
employ industry standard firewall and anti-virus protection along with maintaining
vendor security patches and host-based intrusion detection systems. Although we
have implemented reasonable measures designed to secure personal information collected
on our website from accidental loss and from unauthorized access, use, alteration
or disclosure, we cannot guarantee that unauthorized third parties will never be
able to defeat those measures or use your personal information for improper purposes,
nor can we guarantee that the transmission of data over the Internet that includes
your personal information, or information storage technology, will be 100% secure.
Links
Although we may provide links to third party web sites on
crgibsonwholesale.com, such sites operate independently (even when such sites
belong to our affiliated companies). We are not responsible for any of the content
or information collection practices of those third party sites and expressly disclaim
any liability or responsibility for the policies relating to privacy on any of such
linked web sites. We advise you to review the privacy policies of any web site you
visit.
Notification of Changes to this Privacy Policy
We may update or change this privacy policy from time to time. If we do so, we will
post those changes to this privacy policy on this site. If there is a material change
to our information usage practices that affect your personally identifiable information,
we will notify you by posting a notice on the homepage of the
crgibsonwholesale.com, but we suggest you check this privacy policy on occasion
for any changes or updates.
Contact Information
If you have any questions about this privacy policy or about our website, please
contact us:
By Email: customerservice@crgibsonwholesale.com
By Mail at our business address: C.R. Gibson, Customer Service Dept, 2015 W Front Street,
P.O. Box 428, Berwick, PA 18603
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